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ISO 9001 is a standard of the quality management. It states the requirements for QM-systems and thus offers a basis for certification. The basic idea targets on organised work processes as a minimum requirement for good quality of the work results. It covers the regulation of recurrent workflows, the definition of responsibilities, the organisation of the information flow to internal and external interfaces and the execution of tests to secure the quality of work flows.
The way to quality is certified – thus DIN EN ISO 9001 is a process management system. The standard demands clarity and documentation regarding the targets (what), the path to reach these targets (how) and the quality.
Target of the standard: Optimization of the course of processes within an organisation and the accompanying permanent assurance of qualitative equivalent products or services.
For whom: For every company no regardless of size or industry-sector
Benefits: